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Director of Client Services - Mississauga
| Location: | Mississauga, Mississauga, Peel, Ontario, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 4th Mar 2010 |
| Closing Date: | 10th Apr 2010 |
| Posted By: | BeneFACT Consulting - Mississauga |
| Details: | |
| Director of Client Services - Mississauga THE OPPORTUNITY: BeneFACT Consulting is actively seeking a process & results oriented Director of Client Services for our corporate office in Mississauga. Key focus areas include strategic and operational planning, workflow design, customer relationship building, talent management, leadership development, and the implementation of established delivery and quality process methodologies (i.e. Lean Six Sigma). In this position, you will be responsible for the day to day management of a group of 15-20 technical and financial consultants specializing in SR&ED advisement & claim preparation. This role will balance people, process & client relationship management and embrace our company’s guiding principles of dedication to task, excellence, attention to detail and service. Our ideal candidate possesses an entrepreneurial spirit combined with superior judgment and vision, and has the ability to motivate a team to implement this vision with sound tactical guidance. We are looking for a decisive leader who can advise & manage with integrity and maturity. Workflow design & process optimization are key to this position. An ability to leverage tools & resources to improve client satisfaction and team dynamics are essential. Prior experience in managing consulting services and a team of consultants is a must. We are seeking someone with a history of innovative, dynamic and agile leadership - a master at motivating and inspiring others towards achievement & excellence in their service roles. THE REQUIREMENTS: Skilled (5+ years) in professional services or consulting service management Strategic Planning, Change Management, Process Management & Operations Well-rounded leadership experience with people & project management methodologies such as Lean Six Sigma | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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